General terms and conditions of business and transport
GENERAL CONDITIONS OF CARRIAGE FOR TANDEMFLIGHTS
Karakatsanis Theodoros Activetours.gr arranges and guides paragliding tandem flights. The company works exclusively with independent, experienced tandem pilots who, in the event of a flight, are themselves entrepreneurs of the service, and who are the contractual partners of the tandem passenger.
The liable contractual partner is the tandem pilot who operates the flight. Before the start of the flight, the tandem passenger, and in the case of children, a legal guardian or an adult accompanying person, must carefully read the contract of carriage and confirm it with a signature. Immediately preceding take-off, the tandem passenger receives instruction on the take-off procedures from the pilot. If the tandem passenger does not understand this instruction, or is not able to follow it for any reason the tandem passenger must inform the pilot immediately.
Flight date and payment
The pilot determines all aspects of the flight. The pilot is also always responsible for the execution of the flight. We expressly point out that despite fixed dates, there is no entitlement to the implementation of the tandem flight if the prevailing weather conditions in the flight area do not allow this. In the event of a postponement or short-term cancellation, there is no entitlement to compensation, reimbursement or reimbursement of other expenses.
However, the right to the flight remains. Weather-related cancellations do not have to be objectively proven; the subjective impression of the responsible tandem pilot is sufficient. The flight duration always depends on several weather conditions and the desired flight style. As a result, no uniform flight time can be guaranteed. The flight route, the landing site and flight times can be changed at any time, primarily for safety or operational reasons, without the tandem passenger being entitled to compensation.
Risk instruction and flying suitability of the tandem passenger
Despite the greatest care, accidents can still occur while paragliding. Our primary goal is to minimize this risk as much as possible. The passenger undertakes to follow the pilot’s instructions in every case and immediately. The passenger receives a theoretical briefing before take-off. Failure to follow these instructions during take-off, flight and landing can endanger the passenger and pilot.
The pilot can also exclude the passenger from flight operations if the passenger ignores his instructions. In the event of a violation, there is no longer any entitlement to the implementation of the tandem flight, and the right to repayment of the flight fee expires. In the event of personal injury due to failure to follow instructions, the passenger is liable.
The passenger is also liable for intentional or grossly negligent damage to the pilot’s equipment or to third parties. The passenger expressly declares that he is physically and mentally healthy and confirms that he feels able to cope with the stresses and strains of the flight. If anything is unclear about the fitness to fly, the passenger must report this to the tandem pilot before the flight.
The pilot must be informed before the flight of any of the following preexisting conditions of the passenger:
Limitations in the musculoskeletal system
Diseases of the heart, spine, and high blood pressure
Tendency to sea sickness
Mental or psychological defects
Drug addiction, impaired consciousness, or the like within the last 12 months
Drinking alcohol, or taking strong medication within the last 12 hours
If there is any uncertainty regarding the passenger’s fitness to fly Karakatsanis Theodoros Activetours.gr shall inform the tandem passenger of all necessary requirements.
The tandem passenger shall undertake the paragliding tandem flight only with the appropriate clothing. The clothing should be weather proof and wind proof and suitable for getting dirty. Sturdy shoes should be worn. Sunglasses are advisable. The pilot shall provide a helmet suitable for the tandem flight and flight equipment.
It is the responsibility of the passenger to properly secure and stow away items carried on a tandem flight such as money, cell phones, cameras, glasses and any other valuables.
If any of these items should get lost or damaged neither the pilot nor Karakatsanis Theodoros Activetours.gr accepts any liability.
Karakatsanis Theodoros Activetours.gr and the respective tandem pilot entrepreneurs cannot be held liable for damage that occurs on the way to the starting points and from the agreed meeting point. The pilots or Karakatsanis Theodoros Activetours.gr are only obliged to pay compensation if the damage was caused by a grossly negligent or willful act or omission of the tandem pilot.
The carrier’s liability is limited to the items of the passenger that are transported, and in the amount of the insurance coverage taken out for them by either the pilot or Karakatsanis Theodoros Activetours.gr .
Claims that go beyond this can only be asserted in the event of willful intent or gross negligence.
Right to use image and film material
he passenger agrees that all photos and video recordings made during the tandem flight may be used by Karakatsanis Theodoros Activetours.gr for promotional purposes without restriction. The copyright lies with Karakatsanis Theodoros Activetours.gr.
We would like to point out that the flight recordings are a free service. We always attach great importance to the smooth functioning of our cameras. Nevertheless, a technical problem could arise such as an SD or battery error, etc.. In such a case no claims, such as price reduction or repetition of a flight, may be asserted.
Voucher – terms of payment and validity
Upon ordering a tandem flight voucher the customer becomes obliged to pay the purchase price.
The purchase price is to be prepaid. Vouchers expire one year after the date of issue. In individual cases a special arrangement may be possible to extend the validity of the voucher.
The passenger must bring the voucher with them on the day of the flight and give it to their pilot.
When booking a tandem flight without a voucher the price of the flight is to be paid in cash prior to the flight.
Right of withdrawal – cancellation costs
According to European consumer protection, claims for repayment of the purchase price can be asserted within 14 days of receipt of the voucher without giving reasons.
The passenger can withdraw from the agreed event date at any time by email. Withdrawals made up to 3 days prior to the booked appointment are free of charge.
Withdrawals made from 2 days to 24 hours before the agreed date shall incur a cancellation fee in the amount of 50% of the amount of the voucher.
For withdrawals made within 24 hours before the agreed date there shall be no refund granted. Vouchers shall become invalid upon cancellation. This shall also apply to vouchers from sales partners.
Should any parts of one of these Karakatsanis Theodoros Activetours.gr terms and conditions be ineffective, the effectiveness of the remaining provisions remains unaffected.
An ineffective provision shall be replaced by a provision that comes closest to the intended meaning of the original one.
Upon payment of the invoice amount, or by verbally placing a transport order, or by redeeming the flight voucher, the tandem passenger has concluded an air transport contract with the respective tandem pilot provider.
Greek law shall apply to this contract.